Where is my order?
For all shipped packages, we’ll send you the tracking number in an email. If you want to change the address or simply learn the whereabouts of your order you can contact the carrier.
Please give our team three business days to process, package, and fulfill your order. We appreciate your patience as we keep our team safe and healthy!
Here are links to each tracking page and their contact numbers:
U.S. Postal Service: 1-800-222-1811
Providing a great shopping experience for our customers is extremely important to us. We work hard to get your order shipped out from our warehouse as fast as we can (because we know getting packages is exciting)!
Please note that once your order is packed up and leaves our warehouse, it is in the delivery courier’s hands. This means a few things:
+ Any delays that occur while the delivery company has the package is truly out of our control, and we cannot be held responsible for them.
+ Delivery companies give us estimated shipping times. They are not guaranteed and are different region to region.
By placing your order, you agree to this shipping policy and understand that Paragon is not in control of any delays that occur once your package leaves our warehouse.