How long will it take for my order to arrive?
Most US orders are processed within 3 days from the time they are placed. During product launches, we may experience delays due to volume. If your order contained preorder items, your order will be held until ALL items are ready to ship.If you'd like to get an in-stock item sooner, we suggest placing two orders: one for the in-stock item which will ship ASAP, and one for the preorder item which will ship when ready.
You can see order status information for preorder items here.
The speed at which you receive an item will also depend on the shipping option selected. USPS transit times for domestic shipments can be reviewed here.
Most international orders will arrive between 7 & 14 days from the time they are placed. Delays in customs may slow delivery time up to 3 additional weeks.
After that, the speed at which you receive an item will depend on the shipping option selected. USPS transit times for international shipments can be reviewed here.
Please note that our worldwide flat-rate shipping option uses USPS First Class Mail International. Typical transit times for this option are 1-2 weeks, although if there are delays in customs, it may take 3-4 weeks for your order to arrive. If you haven’t received your package after 4 weeks, be sure to contact us. Duties and taxes are the responsibility of the customer and will be due at the time of delivery. If you do not pay the fees, your package will be returned to us and we will refund you the cost of the order excluding shipping.